A wide range of services for concessionaires and road users

Services for concessionaires and road users
Our expertise in the motorway sector

We started out in 2003, working on behalf of Autostrada Brescia Verona Vicenza Padova S.p.A. to manage the (sub-) concession agreements for the service areas run on a concessionary basis, and to develop an in-house network of fuel stations within the ring road system.

We manage Europe’s most important parking facility, at the Brescia Est motorway exit, providing services for the mobility of heavy goods vehicles.

We offer consulting, organise, manage and directly inspect operations in the field of “customer services”, in the context of concessions (motorway concessionaires, port concessionaires, etc.), interpreting market expectations and transforming them into customised project solutions that embody and bring together the interests and requirements of the various players involved.

We also offer real estate consulting services as well as Property, Facility and Project Management.

Governance

A4 Holding  Group has implemented a governance system and set of rules that allow it to operate in accordance with the core values of sustainability: ethics, transparency, safety, social development, environmental protection, open dialogue with stakeholders, commitment to the local area and local economies.

To consolidate this commitment to transparency, integrity and honesty, we introduced the Whistleblowing Channel. This secure and bidirectional channel allows anyone with interrelations with Group companies to report, in a confidential manner, any conduct that does not comply with the provisions of the Group Code of Ethics and the Organization, Management and Control Model pursuant to Legislative Decree 231/2001 adopted by each company and by company procedures and regulations in general.

CODE OF ETHICS

The Code of Ethics identifies the core set of values that underpin corporate culture and translate into the principles and management policies used to implement best practices, guiding our daily conduct in all aspects of the business.

The aim of our Code of Ethics is to guide the Group’s management activities on the basis of ethical values and operating principles, in order to promote clear behavioural guidelines. The purpose of this is to meet the needs of all stakeholders and to consolidate the company’s positive reputation.

Italian Legislative Decree 8 June 2001, no. 231 introduced the liability of collective bodies with or without legal personality, for crimes committed to their advantage or in their interest by persons "functionally" related to the institutions themselves (by way of example, directors, directors, executives and subjects subject to management or supervision of these, such as other employees and some collaborators). The administrative responsibility of the institution can be excluded, if certain conditions are met, if the institution has:

  • Adopted and effectively implemented its own Organization, Management and Control Model;
  • Established its own Supervisory Body, with autonomous powers of initiative and control, with the task of supervising the functioning and compliance and of updating the aforementioned Model.

A4 Trading adopted the organisation, management and control model in accordance with Italian Legislative Decree no. 231/2001, with the aim of creating a structured and methodical system of procedures and preventive control activities in order to prevent the crimes listed by the aforementioned decree. This is achieved by identifying any activities exposed to the risk of crime and subsequently introducing appropriate procedures to regulate them, and appointing their own Supervisory Body.

In accordance with Italian Legislative Decree no. 231/2001, the organisation, management and control model has also been adopted by controlled companies of strategic importance.

The A4 Holding Group's Whistleblowing Channels aim to promote compliance with the Group's Code of Ethics, the 231 Models of each Group company and the applicable regulations.  Violations known within the Group's working context can be reported through the digital Whistleblowing platform.

These are safe and bidirectional channels available to anyone who wishes to report violations in good faith. They are not subject to the Whistleblowing Channel, communications or suggestions on services of a commercial nature.

Only members of the Whistleblowing Office have access to the Whistleblowing Channel. The confidentiality of the identity of the Reporter, of the Reported Person, of the persons involved as well as of the object of the report and the relative documentation is protected.

The anonymity of those who wish to send a report in this form is protected, although reports by name guarantee more effective investigations and a suitable dialogue with the Whistleblower.

No retaliation or discrimination, direct or indirect, may arise in the case of a person who has made an alert in good faith.

By clicking on "ENTER YOUR REPORT HERE", you can access the digital whistleblowing platform, which allows you to make a report through a guided online path.

 

ENTER YOUR REPORT HERE

Quality, safety and anti-bribery

A4 Trading, in line with what adopted by the A4 Holding Group of which it belongs, has assumed the responsibility and the will to promote and maintain an Integrated Management System including: Quality management system, in compliance with the UNI EN ISO 9001 standard; Health and safety management system in the workplace, in compliance with the UNI ISO 45001 standard; anti-bribery management system, in compliance with the UNI ISO 37001 standard with the following certification object:

"MANAGEMENT OF OIL AND NON-OIL SUBCONCESSION CONTRACTS. PROVISION OF THE SERVICE AREAS INSPECTORATE ACTIVITIES. DESIGN AND COORDINATION OF FACILITY MANAGEMENT SERVICES. MANAGEMENT OF PARKING AREAS EQUIPPED WITH SERVICES FOR PEOPLE AND VEHICLES."

Policy for the integrated management system of A4 Trading.
A4 Trading has implemented a company quality management system certified in accordance with ISO 9001. The Policy applied by A4 Trading is based on the concept of continuous improvement in full application of the 'Deming Cycle' (PDCA), implementing the principles that include the objectives and commitments for quality to ensure customer satisfaction through the design of targeted solutions, in harmony with the parent company A4 Holding.
The workplace health and safety management system allows A4 Trading to systematize activities aimed at identifying hazards, controlling and reducing risks, preventing accidents, complying with regulations and improving performance in safety matters.
Management system for anti-bribery, with the aim A4 Trading, common to the A4 Holding Group, to manage its activities by adopting appropriate controls and procedures in order to monitor and prevent corruption.
A4 Trading manages Autoparco Brescia Est, the largest European site dedicated to heavy goods vehicles, certified "3 padlocks" for safety and "5 stars" for the services offered, according to ESPORG (European Secure Parking Organization) criteria.
Sustainability

A4 Trading contributes to A4 Holding Group's goals in terms of sustainability, sharing the belief this is a strategic top priority for business development, able to generate long-term value and create trust-based relationships with stakeholders. In this context, the consolidated Sustainability Report represents a tool to present and manage the impact of our activities on the communities and areas in which we operate, and to formalise our commitment.

 

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The A4 Holding Group

As part of its industrial vision, A4 Group has integrated skills and expertise in designing, building and managing infrastructure to improve interpersonal relationships and encourage the sharing of ideas, thereby promoting integrated and sustainable mobility.

Alongside its physical motorways, it has also developed virtual data highways and fibre-optic networks, representing a powerful driver of mobility and accessibility for people and information.
Staff development goes hand in hand with constant technical and technological advances, continuously building people’s professional skills and abilities, who are already some of the most well-trained, experienced and committed in the industry. This guarantees safe and intelligent mobility for people and vehicles, fully respecting the environment and surrounding area.

With its historical roots in the north east of Italy, the A4 Group aims at providing integrated and sustainable mobility solutions, which are of fundamental importance for ideas, people and information to be able to travel towards the future.
 

A4 Holding